Hatchkeep gives tenants a clean, modern portal — submit maintenance requests with photos, message your landlord, and keep your lease and documents in one place. Free for tenants, no phone calls or email chains needed.
Already a tenant? Your landlord will send you an invite link to get started.
Available on web — access your portal from any browser. iOS app coming soon to the App Store.
Message your landlord or property manager directly, and find your lease and shared documents in one place — no digging through email.
Describe what's wrong, pick the type and priority, and submit. Track your request from Open → Assigned → Dispatched → Completed in real time.
See your current lease dates, rent amount, deposit, and unit details. Accept or decline renewal offers from your landlord without signing paper forms.
See every payment your landlord has recorded — status, date paid, and amount. Know instantly if anything is overdue before your landlord calls.
Complete move-in, move-out, and routine inspections from your phone or computer. Answers auto-save as you go — finish at your own pace, attach photos.
Upload your renter's insurance policy details — provider, policy number, coverage amount, and expiry date. You'll receive a reminder before your policy expires.
See announcements from your landlord — maintenance windows, rule reminders, and building updates — all in one place under Notices.
Message your property manager or maintenance team directly from the portal. No need to find their phone number or dig through email threads.
Have a question about your lease, move-out process, or building policy? The ✦ chat assistant answers instantly — 24/7, no need to wait for a callback.
Your home page shows monthly rent, open request count, lease end date, and payment standing — everything you need to know at a glance.
See what's due and every payment your landlord has recorded — status, date, and amount. Keep paying rent the way your landlord accepts today (check, cash, Zelle, and so on). Online rent payment in the portal is coming soon.
The Hatchkeep iOS app is coming soon to the App Store — submit requests, check your lease, and chat with support on the go from your iPhone.
Your landlord does the setup. You just need the invite link.
The ✦ chat bubble is available on every tenant page. Ask anything about your lease, move-out process, parking, pets, or building rules — and get an answer in seconds.
Hatchkeep is scoped by account — your lease, payment history, and messages are only visible to you and your property manager. Other tenants can't see your data. No cross-account sharing, ever.
If your landlord uses Hatchkeep, they've sent you a link. Click it to create your account, or log in if you already have one.
Tenant loginNo invite yet? Ask your landlord to add you to Hatchkeep.