Harborglen handles everything from lease creation to maintenance dispatch — for owners, managers, maintainers, vendors, and tenants alike.
The core of your portfolio — organized and always up to date.
Store address, access codes, late fee rules, rent due day, and per-property AI instructions. Settings cascade to all units automatically.
Track vacancy, bedrooms, bathrooms, square footage, and rent amount per unit. Real-time vacancy status as leases terminate or new ones begin.
Create leases with start/end dates, rent, and deposit. Support for co-tenants (multiple tenants per unit), renewal workflows, and termination.
One click generates a monthly rent schedule for the full lease term — never manually create payment records again.
Send renewal offers to tenants with new terms. Tenants accept or decline from their portal — you see the response instantly.
Import units, tenants, payments, and vendors from a spreadsheet. Row-by-row results show what was created, skipped, or errored (Growth/Pro).
From tenant request to vendor completed — every step tracked in one place.
Tenants submit requests with title, description, type, and priority. Requests appear in the owner/maintainer dashboard immediately.
Assign requests to internal maintainers from the maintenance board. Maintainers see assigned jobs in their own portal.
Dispatch jobs to vendors by trade type. Vendors can accept outright or submit a bid (price, ETA, notes). Owners accept the best bid.
Every request has a clear status: Open → Assigned → Dispatched → Completed. Tenants can reopen a "Completed" request if the issue returns.
Vendors post text updates on active jobs. Property managers and maintainers see updates in real time from the dispatch board.
Build your preferred vendor list with trade tags, phone, email, and license number. Invite vendors to self-register via email link.
Every dollar tracked — from expected rent to partial payments and late fees.
Log rent payments manually (Stripe auto-pay coming in Phase 6). Mark as Paid, Partial, Waived, or Overdue. Track paidAmount vs. total due.
Dashboard summary shows total collected, outstanding, and partial amounts. PARTIAL payments split into collected + remaining automatically.
Overdue payment banners on the owner dashboard link directly to the payments page. Tenants see overdue banners on their home page.
Set late fee percentage and grace period per property. Late fee totals tracked in payment summary reports.
Month-by-month revenue bar charts, outstanding balance by tenant, occupancy rate, and vendor cost tracker. Export to CSV with one click.
Tenants toggle auto-pay on their lease from the tenant portal. Stripe Connect will charge saved cards automatically on due dates (Phase 6).
Harborglen uses Claude (Anthropic) to give tenants instant answers and owners smart insights — available on Growth and Pro plans.
A floating chat assistant on every tenant page — trained on their lease, open requests, and property rules. Powered by Claude Haiku for fast responses.
The "?" button in the owner sidebar answers questions about any feature — stateless, context-aware Q&A for owners and property managers.
One click generates a 2–3 sentence plain-English summary of your portfolio — occupancy, revenue, maintenance volume, and trends. Powered by Claude Sonnet.
Build custom checklists, assign them to tenants, and review responses from any device.
Create inspection templates with named sections and items. Item types: Checkbox (Yes/No/N-A), Text response, Rating scale, or Photo upload.
Assign any template to a tenant + unit with a due date. Tenants see a banner on their home page when an inspection is pending.
Tenant answers are saved every 800ms as they work through the form. Progress bar shows how many items are answered vs. required.
Review submitted inspections section by section. Add an owner note, mark as reviewed, and track when it was reviewed. Overdue rows highlighted.
Every team member gets exactly the access they need — nothing more.
Invite tenants, property managers, and maintainers via email link. Tokens expire after 7 days. Seat limits enforced automatically at invite time.
Each plan includes a set number of PM and maintainer seats. The system blocks new invites when limits are reached — no overages, no surprises.
View all maintainers: name, email, jobs assigned, and jobs completed. Deactivate staff instantly — their JWT expires naturally within 7 days.
6 distinct roles: Owner, Property Manager, Maintainer, Vendor, Tenant, App Admin. Each logs in to a fully separate portal with role-scoped data.
No credit card. No commitment. Just sign up and start managing your properties today.
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