From online rent collection to agentic AI staff chat — Hatchkeep covers every corner of property management for owners, managers, maintainers, vendors, and tenants.
The core of your portfolio — organized and always up to date.
Store address, access codes, late fee rules, rent due day, and per-property AI instructions. Settings cascade to all units automatically.
Track vacancy, bedrooms, bathrooms, square footage, and rent amount per unit. Real-time vacancy status as leases terminate or new ones begin.
Create leases with start/end dates, rent, and deposit. Support for co-tenants (multiple tenants per unit), renewal workflows, and termination.
Lease documents are for preparation purposes only and do not constitute legal advice. Consult a licensed attorney before use. See disclaimer.
One click generates a monthly rent schedule for the full lease term — never manually create payment records again.
Send renewal offers to tenants with new terms. Tenants accept or decline from their portal — you see the response instantly.
Interactive map view of all your properties with unit count, occupancy status, and quick navigation to any property detail page.
Tenants pay online. Funds land in your account. No checks, no manual logging.
Tenants pay rent by credit or debit card. A 3.5% convenience fee is added to the transaction — no cost to you. Powered by Stripe.
Tenants can pay via ACH direct bank transfer for a 1.3% fee (max $8) — the lowest-cost option for recurring monthly rent.
Tenants enable auto-pay in their portal. Hatchkeep automatically charges their saved payment method on the due date each month — zero effort for both sides.
Dashboard summary shows total collected, outstanding, and partial amounts. PARTIAL payments split into collected + remaining automatically.
Overdue payment banners on the owner dashboard link directly to the payments page. Tenants see overdue banners on their home page.
Set a late fee percentage and grace period per property. Late fee totals are tracked automatically in payment summary reports.
Automatically calculate and distribute net income to property owners — with a full paper trail.
Hatchkeep calculates net disbursement amounts per owner: total income minus expenses for any given period. Review before paying out.
Generate professional PDF disbursement statements for each owner — includes income, expenses, net amount, period, and your company logo.
Pay owners directly via Stripe Connect transfers. Funds move to their linked bank account with a full transaction log and status tracking.
Export disbursement records to CSV for accounting. Every payout includes status, amounts, method, reference, and memo.
From tenant request to vendor completed — every step tracked in one place.
Tenants submit requests with title, description, type, and priority. Requests appear in the owner/maintainer dashboard immediately.
Assign requests to internal maintainers from the maintenance board. Maintainers see assigned jobs in their own portal.
Dispatch jobs to vendors by trade type. Vendors accept outright or submit a competitive bid (price, ETA, notes). Owners accept the best bid.
Every request has a clear status: Open → Assigned → Dispatched → Completed. Tenants can reopen a "Completed" request if the issue returns.
Vendors post text updates on active jobs. Property managers and maintainers see updates in real time from the dispatch board.
Build your preferred vendor list with trade tags, phone, email, and license number. Invite vendors to self-register via email link or import from Google Places.
Vendors submit invoices and quotes directly in the platform — no more chasing PDFs in your inbox.
Vendors create and submit invoices for completed work — including line items, amounts, and notes. PMs review and approve from the owner portal.
Request quotes from vendors before work begins. Vendors respond with itemized quotes. Owners compare and approve within the same workflow.
Search and import vendor profiles from Google Places — name, address, phone, rating, and business category auto-filled. No manual data entry.
Public-facing vendor directory grouped by trade. Vendors can claim their listing and add photos, reviews, and service areas.
Every dollar tracked — from recurring expenses to tax-ready reports.
Payment analytics, user analytics, and property-level metrics — revenue trends, occupancy rates, vendor cost tracker, and month-over-month comparisons.
Standard property management rent roll report — all tenants, units, lease dates, rent amounts, and payment status in one exportable view.
Identify every tenant with overdue balances at a glance. Total overdue, days past due, and contact info — everything you need to follow up.
Generate tax-ready income and expense summaries per property or portfolio-wide. Export to CSV for your accountant.
Track regular operating costs — landscaping, utilities, insurance, HOA fees. Auto-generated monthly expense records with category and amount.
Set annual or monthly budgets per property or category. Track actuals vs. budgeted amounts across your portfolio in real time.
Hatchkeep uses Claude (Anthropic) throughout the platform — from tenant chat to agentic staff tools. Included on every plan.
A floating chat assistant on every tenant page — trained on their lease, open requests, and property rules. Answers in real time via streaming, powered by Claude Haiku.
Staff and owners can chat with an AI agent that has live access to your database — query maintenance requests, tenant lists, payments, and more. Up to 4 agentic tool calls per turn, powered by Claude.
One click generates a plain-English summary of your portfolio — occupancy, revenue, maintenance volume, trends, and actionable insights. Powered by Claude Sonnet.
The "?" button in the sidebar answers questions about any feature — stateless, context-aware Q&A for owners, property managers, and staff at any time.
Stay organized and compliant — from move-in checklists to insurance renewals.
Create inspection templates with named sections and items. Item types: Checkbox (Yes/No/N-A), text response, rating scale, or photo upload.
Assign any template to a tenant + unit with a due date. Tenants see a banner on their home page when an inspection is pending.
Tenant answers save every 800ms as they work through the form. Progress bar shows items answered vs. required — never lose work in progress.
Tenants attach photos directly in inspection forms. Images upload to secure cloud storage and appear inline when you review the submission.
Schedule recurring inspection cycles — quarterly, semi-annual, or annual. Hatchkeep auto-assigns them on schedule without manual intervention.
Track renter's insurance policy details, coverage amounts, and expiry dates per tenant. Get alerts when policies are expiring or missing.
Upload and organize documents per property, unit, or lease — lease agreements, inspection reports, permits, vendor contracts. Searchable and always accessible.
Review submitted inspections section by section. Add an owner note, mark as reviewed, and track when it was reviewed. Overdue rows highlighted.
Fill vacancies faster — from public listing to signed lease, all in one place.
Publish vacancy listings with photos, amenities, pet policy, and availability. Each listing gets a public URL you can share or embed anywhere.
Prospective tenants apply directly from the listing page. Application forms collect contact info, employment, references, and custom questions.
Background checks and credit checks on applicants, with results appearing inline with the application — no need to switch to a third-party portal. Launching soon via TransUnion SmartMove.
Screening reports are provided by TransUnion SmartMove, a third-party consumer reporting agency. You are responsible for FCRA compliance, permissible purpose certification, applicant authorization, and any required adverse action notices. Hatchkeep does not make housing decisions. See Screening Terms (§9.4).
Track views, applications received, and time-to-fill per listing. Identify which units attract the most interest and adjust your pricing accordingly.
Every team member gets exactly the access they need — nothing more.
Invite tenants, property managers, and maintainers via email link. Tokens expire after 7 days. Seat limits enforced automatically at invite time.
6 distinct roles: Owner, Property Manager, Maintainer, Vendor, Tenant, App Admin. Each logs in to a fully separate portal with role-scoped data.
View all staff: name, email, jobs assigned, and jobs completed. Activate or deactivate any account — access suspended immediately.
Post property-wide or portfolio-wide announcements. Send direct messages to any team member or tenant. Unread count badges keep everyone in sync.
Bring your existing data in, get clean reports out — and manage everything from your phone.
Import units, tenants, payments, and vendors from any spreadsheet. Row-by-row results show what was created, skipped, or errored. Included on every plan.
Moving from Buildium, AppFolio, Propertyware, or Yardi? Hatchkeep's column mapper lets you import your existing data with a visual field mapping UI — no developer needed.
Full-featured React Native iOS app for all 6 roles. Manage your portfolio, approve bids, review maintenance requests, and message tenants from anywhere. Launching on the App Store soon.
Export payments, maintenance requests, vendor lists, and disbursements to CSV. Compatible with QuickBooks, Excel, and any accounting tool.
Full audit trail of every significant action across your account — who did what, when, and on which record. Essential for compliance and dispute resolution.
Refer a property owner who signs up for a paid plan and get $50 off your own subscription. The credit applies to your subscription only — track referrals and credits from your account settings.
No credit card. No commitment. Sign up and start managing your properties today — every feature unlocked from day one.
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